Services

Here is a summary of the services offered - more information can be found by clicking on the relevant button under the 'Services' heading of the menu:

Business Performance Management:

• Health check of your existing system
• Strategy development/review
• Review/design performance indicators
• Systems Thinking modelling
• Align projects to business strategy
• Cascade performance indicators to create a 'line of sight'
• Transition planning (from old to new measurement regime)
• 'Critical Friend' advice
• Training

Balanced Scorecard and Systems Thinking:

• Health check of your exisiting Balanced Scorecard
• Design Balanced Scorecard and associated performance indicators
• Systems Thinking modelling
• Cascade the Balanced Scorecard throughout the organisation
• Transition planning
• 'Critical Friend' advice
• Training

Business Strategy and Futures Analysis:

• Workshop facilitation to create business strategy
• Futures analysis/horizon scanning activities
• Translate futures insights into strategy, and business/action plans
• 'Critical Friend' advice
• Training

Business and Process Analysis:

• Produce process maps and models
• Development of associated business performance indicators
• Quality assurance of existing analysis
• 'Critical Friend' advice
• Reviewing processes related to business performance measurement, management and reporting

Programme/Project Management:

• Health check
• Develop process for managing the development and approval of business cases
• Design infrastructure and processes
• Create documents and management tools
• Systematic quantification of benefits
• Interim support
• 'Critical Friend' advice
• Training
• Post-delivery evaluation

Business Change Planning: 

• Health check
• Develop a business case for change
• Design and facilitate change impact and readiness workshops
• Create business change plan
• Stakeholder analysis and management
• Interim management support
• 'Critical Friend' advice
• Training

Training in all the disciplines listed above

Mission: deliver products and results; transfer skills