Training
The table below summarises the off-the-shelf training courses that are available and which can be customised to meet your specific need.
Course
Course Content
Duration
Business performance measurement and management
· Theory, best practice principles and case studies
· Structured approaches to designing performance indicators and Balanced Scorecard
· Introduction to Systems Thinking
· Interactive game to demonstrate the utility of the Balanced Scorecard for teams wanting to work together to solve problems and forecast the impact of corrective action
1 Day
Balanced Scorecard
· Theory, best practice principles and case studies
· Introduction to Systems Thinking
· Interactive Balanced Scorecard game
Half a day
Systems Thinking
· Theory and System Thinking archetypes; case studies
· Interactive group exercise to create a Systems Thinking model for a problem/issue chosen by the client
Half a day
Programme & project management
· Introduction and principles
· Overview of different approaches - Goal Directed Project Management, PRINCE2, MSP
· Activity planning
· Project working (including roles) and team building
· Benefits management
· Reporting and managing project performance
· Managing change
· Working with stakeholders
1 Day
Benefits management & realisation
· Principles, drawing on PRINCE2 and MSP
· Review techniques for identifying benefits
· Create a ‘benefits map’
· Review options for reporting benefits
· Simulate programme board meeting using Balanced Scorecard to manage the realisation of planned benefits
1 Day
Benefits management & realisation
· As above, but in addition design project-level performance indicators and Balanced Scorecard
2 Days
Business change planning
· Overview of change management process
· Governance arrangements and roles
· Review what a good change plan looks like
· How to prepare a business and its people for change
· Analysing and managing stakeholders; communication
· Building a change team
1 Day
Business strategy development and Futures Analysis
According to research (Forward Thinking Report - Changing the way you think about change (2008)) by Barclays Commercial Bank and the Institute of Directors (IoD):
“More than 500,000 UK businesses do not plan for forward thinking at all…and more than a quarter of UK businesses believe their company has underperformed because it failed to think adequately about the future external environment”
In the report, the IoD’s Director General is quoted as saying "thinking about the future is not an abstract concept. It is central to corporate success and the bottom line". This course is designed to address this issue:
· Context-setting and introduction
· Review range of structured techniques to develop strategy
· Practice using 2 Horizon Scanning techniques chosen from the following: Abstracting; Driver Analysis; Scenario Planning; Visioning; Roadmapping; wind tunnelling (strategy testing); and 7 Questions (pioneered by Shell)
1 Day
Business Strategy development and Futures Analysis
· Introduction/overview and case studies
· Practice using the following linked techniques: Abstracting, Driver Analysis, Scenario Planning, Visioning, Roadmapping
2 Days
If you have any questions, or would like to discuss how we might be able to help you, please send an e-mail to:
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